Privacy policy
My-Caddy.ai Privacy Policy
Last Updated: June 27, 2025
This Privacy Policy describes how Caddy ("we," "us," or "our") collects, uses, and shares your personal information when you visit, use, or make a purchase from my-caddy.ai (the "Site"), which is hosted on Squarespace.
We are committed to protecting your privacy and ensuring you understand how your information is handled.
1. Information We Collect
We collect various types of information from and about users of our Site, including:
A. Information You Provide Directly to Us: When you interact with our Site, you may provide us with personal information, such as:
Contact Form Submissions: When you use our form to receive additional information, we collect your name, email address, and any other information you choose to provide.
Services Opt-in: If you opt-in to "use information provided to provide services," we will use your submitted data to deliver those specific services and respond to your inquiries.
Marketing Opt-in: If you opt-in for "marketing and update notifications," we will use your contact information to send you promotional materials, newsletters, and updates about our products and services. You can unsubscribe from these communications at any time.
Purchase Information: When you purchase a license/membership through our Site, we collect information necessary to process your transaction, including your name, email address, billing address, and payment details. Please note that payment processing is handled by Stripe, a third-party payment processor. We do not directly store your full payment card details on our servers.
Communications: Information you provide when you communicate with us via email or other channels.
B. Information Collected Automatically (via Squarespace and Cookies): As with most websites, certain information is automatically collected when you visit our Site. This information helps us improve our Site and your experience. This may include:
Device Information: Information about your computer or mobile device, including your IP address, browser type, operating system, and unique device identifiers.
Usage Information: Details about how you use our Site, such as the pages you visit, the time spent on those pages, clicks, and navigation paths.
Location Information: General geographic location derived from your IP address.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information. Cookies are small data files stored on your device. We use them for:
Essential functionality: To make the Site work correctly.
Analytics: To understand how users interact with our Site.
Remembering your preferences: To enhance your user experience.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. For more information about Squarespace's use of cookies, please refer to their Privacy Policy and Cookie Policy.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To provide, operate, and maintain our Site and its content (e.g., product information).
To fulfill your requests for information and provide the services you have opted in for.
To process your license/membership purchases and manage your account.
To send you marketing and promotional communications, if you have opted-in to receive them.
To improve our products, services, and the overall user experience of our Site.
To understand and analyze how you use our Site, and monitor its performance.
To detect, prevent, and address technical issues or security incidents.
To comply with legal obligations and enforce our terms and conditions.
3. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
Service Providers: We share your information with third-party vendors and service providers who perform services on our behalf, such as:
Squarespace: As our website host, Squarespace collects data necessary to operate the Site. You can review Squarespace's Privacy Policy at https://www.squarespace.com/privacy.
Stripe: For payment processing, your payment information is shared directly with Stripe. You can review Stripe's Privacy Policy at https://stripe.com/privacy.
Analytics Providers: To analyze website traffic and usage.
Email Marketing Services: If you opt-in for marketing communications.
External Application Platform: When you click the button to access our product and tools on [Name of external application platform], you will be redirected to that platform. Your use of that platform will be governed by their own terms and privacy policy. We encourage you to review their policies directly. We may share limited information (e.g., confirmation of your license/membership) with [Name of external application platform] to facilitate your access to their services.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may share your information for any other purpose with your explicit consent.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period will vary depending on the type of information and the purpose for its use.
5. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions, particularly for direct marketing.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: If we are processing your personal information based on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at [Your Contact Email]. We may require you to verify your identity before responding to your request.
6. Cookies and Tracking Technologies
As mentioned, our Site uses cookies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly.
7. Third-Party Links
This Site contains links to other websites, including our product/application hosted on [Name of external application platform], and the Stripe payment system. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
9. Children's Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: By email: info@altdigital.ai